Support

Help Desk

Dear Learner,

If you are having trouble with anything related to your learning experience, don't hesitate to reach out to the helpdesk. The helpdesk is here to assist you with any technical difficulties, account issues, or any questions you may have in navigating this LMS platform.

To contact the helpdesk, please email us with a detailed message at laborlab@aflcio.org Please provide as much detail as possible about the issue you're experiencing. This will help our IT team to resolve the problem quickly and efficiently for you. Remember, the helpdesk is here to support you and make your learning experience as smooth as possible 

How to access certificates?

After completing the courses, you can download the Certificate of Completion. To find your certificates, go to Training in the top menu, then click on completed and you should see certificates with any completed course that offered a certificate. Note that not all courses offer certificates. If you have questions, please send us an email at laborlab@aflcio.org

Course enrollment or content questions: If you have questions regarding the enrollment in a course or its content, please contact the instructor who enrolled you or please email us at  UFCWTraining@ufcw.org.

General Inquiries  
For any other inquiries about LaborLab please contact us at laborlab@aflcio.org.